Travel Chapter and our brands are trusted by hundreds of thousands of guests each year, and that’s not by chance. The reviews and feedback we receive are essential to maintaining a dialogue with our owners and colleagues, and ensuring everyone is looked after throughout each stage of their experience with us.
These invaluable testimonials and reviews offer you a look at what you can expect when letting or working with us, and they help our team make informed decisions about the future too.
New to Travel Chapter? Take a look at our diverse collection of regional and national brands or get an overview of who we are and what we do.
From our partnerships and awards to our B Corp status, keep up to date with news and highlights across our company.
Gain insight into our company first-hand, from real people, below.
In 2024, our flagship brand holidaycottages.co.uk once again received the esteemed Feefo Platinum Award, receiving over 29,000 reviews in 2024 – with an average rating of 4.7/5.0. You can also read thousands of positive reviews from our guests on TrustPilot.
“From the beginning, the team has been outstanding. They are swift in their responses to questions, delightful and easy to deal with, achieving a nearly 100% booking rate for us. The website and owner dashboard are very user friendly, easy to access and the quality of the communications from the company is second to none.”
Swallows Gladices | Isle of Wight
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We’d just like to thank you and your team for the amazing results we have achieved with the cottage to date. It has far exceeded our expectations, and this success is no doubt due to the strong marketing and hard work that you put in behind the scenes, and we can’t thank you enough for this.”
“A Travel Chapter new business manager visited us several times as our property was being built and gave us advice on things guests like and expect. This helped us get things right (or close to right) the first time.”
“We decided on Travel Chapter because of the professional and knowledgeable staff we met with. Any concerns soon disappeared within a day of going live as our first booking came in followed by many more”.
Cabana Lakeside Lodges | Devon
“As a first business venture, it was important for me tohave guidance and support from an expert in the sector. The occupancy for myfirst year has been incredible and far higher than I originally anticipated;the original estimated turnover has doubled itself.”
The Travel Chapter Limited trading as Holidaycottages.co.uk is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.
The Travel Chapter Limited is registered in England and Wales. Registered office: Travel Chapter House, Gammaton Road, Bideford, EX39 4DF. Company No. 02431506 VAT reg: 143053210